Support
Need help with ZimEstimate?
Contact the support team for account issues, production incidents, supplier questions, or help with project workflows.
General Support
support@zimestimate.co.zw
Use for account access, project issues, pricing questions, and launch support.
Supplier Support
support@zimestimate.co.zw
Use for supplier registration, product catalogue issues, and profile verification questions.
Operational Incidents
Include subject: INCIDENT
Use for failed reminder dispatch, scraper failures, broken production flows, or major data problems.
What to include
Include your account email, route or feature name, the project or supplier record involved, and screenshots or timestamps where possible.